Help & FAQ
Last updated: 2024-11-29
Welcome to the SolFanz Help Center
At SolFanz, we strive to provide an innovative and secure platform for creators and users. Our mission is to make sharing and accessing premium content simple, transparent, and rewarding. Below are answers to some common questions to help you get started.
What is SolFanz?
SolFanz is a decentralized platform that allows creators to monetize their premium content while giving users access to exclusive media. Powered by blockchain technology, SolFanz offers a secure and transparent experience, ensuring that all content is verified and payments are processed with the highest level of security.
Our platform is designed with both creators and users in mind, offering a seamless, mobile-first experience that includes subscription options, pay-per-view content, tips, and more.
Creating an Account
To get started, you will need to create an account on SolFanz. Depending on the platform settings, you may need to verify your email address before accessing all features. Once your account is set up and verified, you can:
- Create posts to share your content
- Subscribe to creators
- Send tips and unlock content
- Access exclusive creator content
Posting Content as a Creator
Once your account is active, you can begin posting content and earning money. Here’s how:
- Go to the Create Post page.
- Upload your media by either dragging and dropping files into the text area or clicking the file icon below the text box.
- Choose the type of content you want to post: pay-per-view, exclusive subscription content, or free-to-view posts.
- Optionally, you can offer additional paid bundles, tips, or pay-to-unlock posts to increase earnings.
Subscribing to Creators
As a user, you can support your favorite creators by subscribing to their exclusive content. Subscriptions can be purchased through PayPal or a credit/debit card via Stripe. Once subscribed, you can:
- Unlock exclusive content
- Tip creators for special posts or requests
- Chat with creators via the live messaging feature
Subscriptions can be canceled at any time from your Account Settings.
Taxes & Fees
The SolFanz platform allows the site administrator to set taxes for content creators. Taxes may be applied at the time of withdrawal or set as a fixed rate. Content creators will receive details about applicable taxes for their region. These taxes are applied transparently and ensure compliance with local laws.
Withdrawals & Payments
Creators can request withdrawals at any time. SolFanz supports two payment methods:
- PayPal
- Bank Transfer
- Crypto
- more
Withdrawals are processed manually by the site administrator as part of a two-factor authentication process to ensure security and accuracy.
Reporting a User or Post
If you come across any inappropriate content or behavior, you can report it directly from the user’s profile or the post in question. To report:
- Visit the user’s profile or the specific post you wish to report.
- Click on the three dots icon next to the content.
- Select Report from the dropdown menu.
Our team will review your report and take appropriate action. You also have the option to block users from viewing your profile or messaging you, which can be done from your Account Settings.
Blockchain and Security
SolFanz leverages blockchain technology to ensure the security, transparency, and integrity of both content and transactions. Blockchain provides a decentralized platform where creators can share premium content with confidence, knowing their intellectual property is protected and that payments are processed securely.
Got Questions?
If you need assistance or have any questions, our customer support team is here to help. Please feel free to reach out via our Contact Page, and we’ll get back to you as soon as possible.
Thank you for choosing SolFanz!
We’re excited to have you as part of our community. Whether you’re creating or consuming content, we’re here to ensure you have the best experience possible.